- OperatorCasolinia Group
- EstablishedOctober 2018
- Game providers80+ studios
- PlatformIG Play
The withdrawal route from request to arrival
A withdrawal has two parts. First, Zet Casino reviews the request during its pending period. After that, the selected payment method handles the final transfer time. So the total wait depends on both stages, not just the payment option.
- Check your balance and requirements
Make sure the amount meets the $15 minimum and that any required deposit or live casino rollover has been completed.
- Choose an available method
Select one of the withdrawal methods shown for your account and region. Visa is available for Australian players in AUD.
- Complete identity verification
Identity verification documents must be submitted and approved before your first withdrawal is processed.
- Submit the request
Once the details are ready, place the withdrawal request. It can remain pending for up to 72 hours, or three business days.
- Allow the payment method to finish the transfer
After the pending stage, the payment route adds its own processing time. E-wallets, cards and bank transfers each have different timeframes.
You can have a maximum of three pending withdrawals at once. If three requests are already waiting, it makes sense to let one move forward before adding another.
Keep the request simple
Use an amount within your current limit, choose a payment method available to you and have your identity documents ready. Those three checks remove most of the avoidable back-and-forth.
Withdrawal limits that apply at each VIP level
Your account level affects the monthly amount you can withdraw. Level 1 Alpha accounts have a daily limit as well as a monthly cap. The higher VIP levels provide larger monthly withdrawal limits.
| VIP level | Monthly limit |
|---|---|
| Level 1 Alpha | $10,500 |
| Level 2 Beta | $15,000 |
| Level 3 Gamma | $18,000 |
| Level 4 Delta | $23,000 |
| Level 5 Zeta | $30,000 |
At Level 1, the daily withdrawal limit is $800 and the monthly limit is $10,500. The account can move through five VIP levels on a rolling 90-day schedule, while one month of inactivity returns the account to Level 1.
There is no cap on individual win amounts. That does not remove the daily or monthly withdrawal limits, so a larger balance may need to be requested across more than one payout period.
Three limits to remember
The minimum withdrawal is $15, Level 1 allows up to $800 per day, and no more than three withdrawals can be pending at one time.
Pending time, processing and weekend timing
Every withdrawal can spend up to 72 hours in the pending stage. That is listed as three business days. The financial department operates from Monday to Friday, 06:00-17:00 GMT, so weekend requests queue until Monday.
| Payment route | Extra processing time |
|---|---|
| E-wallet | 24-48 hours |
| Credit or debit card | 1-3 days |
| Bank transfer | 3-7 days |
The times in the table begin after the pending period, rather than when you first submit the request. For example, a card payout may take the pending period plus another one to three days. A bank transfer may take the pending period plus three to seven days.
That distinction is handy when planning around a weekend. A request made late in the week may wait for the finance team to resume, then continue through the normal pending and payment-method stages.
Weekend requests start queuing until Monday
The financial department does not process withdrawal requests over the weekend. Submit with the weekday schedule in mind if timing matters.
Rollover and identity checks before your first payout
Before a withdrawal can be requested, deposited funds must be wagered at least once. This is a 1× rollover of the deposit amount. If that rollover is skipped, a 10% fee applies. For a deposit made via a bank account or card, the fee is 15%.
Live casino players have an additional 5× rollover requirement on deposits before withdrawals are permitted. Treat this as a separate check when your play has involved live casino games.
- The deposit amount has been wagered at least once.
- The 5× live casino rollover has been met where it applies.
- The withdrawal amount is at least $15.
- Your request sits within the daily and monthly limit for your VIP level.
- Fewer than three withdrawals are currently pending.
- Your identity verification documents have been submitted and approved for the first payout.
These checks are worth doing before you submit rather than after. If the basic deposit rollover has not been completed, the applicable fee can affect the amount you receive. Verification is also a first-withdrawal requirement, so having the documents ready can keep the process moving.
The rollover rule affects fees
The standard withdrawal route has no fees, but skipping the required 1× deposit rollover triggers a 10% fee, or 15% for a bank account or card deposit.
Methods, currencies and fees for Australian players
AUD is one of the supported account currencies. Australian players have Visa available as a withdrawal option in AUD, while the full payment selection can vary by region and account.
The available withdrawal routes include Visa, Mastercard, Skrill, Neteller, Jeton, bank transfer, Revolut and Interac e-Transfer, although not every option is available in every market. A method used for depositing is not automatically available for withdrawing.
Zet Casino applies no fees to deposits or withdrawals through its payment methods. The rollover-related charges described above are the important exception to keep in mind when the deposit wagering condition has been skipped.
- Minimum withdrawal for Australian accounts: $15.
- Visa withdrawals for Australian players use AUD.
- Payment options vary by region.
- Not all deposit methods are available for withdrawals.
- E-wallet payouts take 24-48 hours after the pending period.
- Card payouts take 1-3 days after the pending period.
- Bank transfers take 3-7 days after the pending period.
When you are choosing a method, compare the route with the timing you need. E-wallets have the shortest stated post-pending window, cards sit in the middle, and bank transfers have the longest stated processing range.
A practical checklist before you submit
A quick review before requesting a payout can make the process easier to follow. Start with the amount, then check your account conditions and finish with the payment details.
- Set the amount
Keep the request at $15 or more and within the limit for your account. At Level 1, stay within $800 per day and $10,500 per month.
- Check pending requests
Make sure you have fewer than three withdrawals already pending.
- Check rollover
Confirm the 1× deposit rollover has been completed. Live casino players should also check the 5× deposit rollover requirement.
- Check verification
For your first withdrawal, confirm that the required identity documents have been submitted and approved.
- Choose the route
Use an available method and allow for up to 72 hours pending, followed by the processing time for that method.
Once the request is submitted, remember that the pending clock and the payment clock are separate. If the request falls over a weekend, the financial team queues it until Monday. There is no individual win limit, but the applicable daily and monthly limits still control how much can be paid out in each period.
Ready to request a payout?
Check the amount, complete the rollover and verification steps, then choose an available withdrawal method for your account.
Withdrawal: your questions
What is the minimum Zet Casino withdrawal for Australian players?
The minimum withdrawal is $15 for Australian accounts.
What is the Level 1 withdrawal limit?
Level 1 Alpha has a daily withdrawal limit of $800 and a monthly limit of $10,500.
How long can a withdrawal stay pending?
A withdrawal can remain pending for up to 72 hours, or three business days. Weekend requests queue until Monday.
How long does the payment method take after approval?
E-wallets take 24-48 hours, cards take 1-3 days and bank transfers take 3-7 days after the pending period.
How many withdrawal requests can be pending?
A maximum of three pending withdrawals can be held on an account at one time.
Do I need to wager my deposit before withdrawing?
Yes. Deposited funds must be wagered once before withdrawal. Live casino players also have a 5× rollover requirement on deposits.
Is identity verification needed for a withdrawal?
Identity verification documents must be submitted and approved before the first withdrawal is processed.
Does Zet Casino charge withdrawal fees?
No fees apply to deposits or withdrawals through the payment methods. Skipping the required deposit rollover triggers a 10% fee, or 15% for a bank account or card deposit.
Is there a limit on how much I can win?
There is no cap on individual win amounts. Daily and monthly withdrawal limits still apply to the amount paid out during each period.
